Anonymous
map-marker Claremont, New Hampshire

Need to return

never spoke to a person. Unable to connect. had to use email. very frustrating. bad customer service. Will keep me from ordering again
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User's recommendation: Beware

Anonymous
map-marker Alexandria, Louisiana

Order status

Issue of two orders in question was unresolved. Still have no idea if the orders were received, and if they were received when would order ship. Considering trying another brand, although I really like your product Phone number gave me absolutely nothing, neither did live chat .
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User's recommendation: A human voice talking would be nice

Anonymous
map-marker New Windsor, New York

Hate this system, ready to cancel my order because of it!

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No customer service to speak about an order, this company is not one I would like to deal with. Contact me and we can discuss it
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User's recommendation: Don’t try to contact this company

Anonymous
map-marker Albany, New York

Hate this system, ready to cancel my order because of it!

Same as above, cancel my order. You have a lousy customer service, what else can I say. I want a status on my cancellation
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Anonymous
map-marker Sandwich, Massachusetts

Change credit card

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Love the product..but no communication available to a person to change my expired credit card. So I will get my products from someone else after years of buying this product...silly isn't it...good bye buy elswhere
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Matthew A Qzd

Website not working

I ordered several times till tonight fruit gummies and called and asked for a discount they sent it to me tried to get in seven times and it rang up seven bottles the website is not working probably you should have my information I should be able to get right through. Still no discount???
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Preferred solution: Price reduction

Mary Jo K Hjp

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Verified Reviewer
| map-marker Chardon, Ohio

Infuriating website where no human on the otherside

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Unable to get an order completed no matter how many ways I tried. The website is so bad that I have ordered products from 2 other companies. Would advise that a live human in customer service answer the phone.go elsewhere
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Mary Jo K Hjp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To get help in placing a order

The fact that all I want to do is order and I can't get to that screen. I love the product but your "help" is non existent. And the Bot is moronic. The circle that never gets me to the pay screen is infuriating. Not a good outcome. I ordered something else from another company who...by the ..way has an easy to use web site. Yours SUCKS. Sincerely frustrated MJ Klimowski
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Pros:
  • Product works
Cons:
  • Website not user friendly

Preferred solution: Delta 9 gummies

User's recommendation: Go elsewhere

Mary Jo K Hjp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To get help in placing a order

No help at all. Just want to order why it is so difficult is almost as irritating as being ignored I just want to just click on what I want and then pay for it. Your bot is stupid
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Pros:
  • It works
Cons:
  • Website not user friendly

Preferred solution: Delta 9 Maui Wowwy

User's recommendation: Don't bother

Alexandria Jnc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Berkeley Springs, West Virginia

Need help to purchase

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Can't reach a person to help me figure what is best for me to buy! Only choices are to communicate via the internet. I'm old and want a real person!
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User's recommendation: Have real people available!

Patricia M Zhm

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Verified Reviewer
| map-marker Hyattsville, Maryland

Trying to order my Delta 9 gummies

I have not been able to order my Delta 9 gummies! I tried for weeks to order them! It always says shipping is not an option I have purchased the gummies without a problem the first time I ordered them!! I am very frustrated with budpop!! Patricia Mercilliott
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David G Kiz

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Verified Reviewer
| map-marker Dallas, Texas

Valentine sale not working

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I tried placing and order Wed., 2/15/23, using the 25% discount code, VALENTINE, but it did not appear to work. At least the order process did not indicate the discounted total prior to submitting the payment information so I terminated my order at that point. I was trying to determine if the 25% off was still valid, and if so, how do I access it. I have provided approximately $700 worth of business to BudPop in the last 2 weeks. But know that I am reluctant to maintain business relationships with companies who do not provide more direct customer service accessibility via direct phone service.
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Anonymous
map-marker Sunnyvale, California

Need help to purchase

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Cannot get shipping otions online to our address even though we have been ordering for a couple of years. So frustrating that I can't call and place order when website won't function!
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